|ITIL Process Model 2005: ITIL Service Support and Service Delivery Process Model||
A great book to help your ITIL exam revision.
|Title: IT Service Management Foundations ITIL Study Guide||
Save time and money by using this ITIL v3 Foundation study guide!
|ITIL v3 Process Map: A Graphical Representation of the Linkages Which Exist in the Service Lifecycle||
SLA exam guide and workbook - a great help.
|Passing your ITIL foundation exam: the official study aid: The Official ITIL Foundation Study Aid||
A fantastic Service Desk certification workbook.