Itil® V3 - A Pocket Guide: A Pocket Guide (Itsm Library) (Best Practice)
Key element guide suite (pack of 5): The Only ITIL Pocketbooks from the Official Source
The IT Little Black Book: Pocket Advisor
It Service Cmm: A Pocket Guide
ISO/IEC 20000: A Pocket Guide
IT Governance: A Pocket Guide Based on COBIT
Six Sigma Pocket Guide
MOF (Microsoft Operations Framework): A Pocket Guide: V 4.0 (2008): Version 4.0: IT Service Operations Management
IT Service Procurement Based on ISPL: A Pocket Guide
ISO27001/ISO27002: A Pocket Guide