Information Development: Managing Your Documentation Projects, Portfolio, and People
Letting Go of the Words: Writing Web Content that Works (Interactive Technologies)
Don't Make Me Think: A Common Sense Approach to Web Usability
Dynamics in Document Design: Creating Texts for Readers (Wiley Technical Communication Library)
Oxford Guide to Plain English
The Oxford Style Manual
Content Strategy at Work: Real-world Stories to Strengthen Every Interactive Project
Content Strategy for the Web (Voices That Matter)
Clout: The Art and Science of Influential Web Content (Voices That Matter)
Managing Enterprise Content: A Unified Content Strategy (Voices That Matter)
Technical Communication
About Face 3: The Essentials of Interaction Design