ITIL Version 3 at a Glance: Information Quick Reference
Itil® V3 - A Pocket Guide: A Pocket Guide (Itsm Library) (Best Practice)
Measuring ITIL: Measuring, Reporting and Modeling - The IT Service Management Metrics That Matter Most to IT Senior Executives
ITIL Lifecycle Suite
ITIL V3 Exam Prep Questions, Answers & Explanations (2012)
ITIL V3 Foundation Handbook (single)
ITIL For Dummies
How to Develop and Implement Your It Strategy (Designing the Future)